Client Quotes:

Have found the day very useful and am keen to take back my learning to develop the team and programme.

Jeannie May, Programme Manager - Sure Start Colchester

Training Workshops for Staff : Assertiveness in the Workplace

Training Overview:

Aim

To raise awareness of assertiveness and develop strategies to become more assertive.

Course Content

• Developing a greater understanding of assertiveness
• Understand the difference between assertive, aggressive and passive behaviour
• Enhancing assertive behaviour
• Saying 'no'
• Considering ways to overcome conflict and disagreements
• Using assertiveness moving forward

Duration

1 day

If you would like to book this course or further information, please contact us.

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