Assertiveness in the Workplace

Target Audience(s)

Assertiveness in the Workplace from Academy TrainingChildren's Centre staff and those involved in voluntary and community organisations

Accreditation
Academy Training and Consultancy
Training Overview
Aim: 
  • To raise awareness of assertiveness and develop strategies to become more assertive.

 

Course Content: 
  • Developing a greater understanding of assertiveness
  • Understand the difference between assertive, aggressive and passive behaviour
  • Enhancing assertive behaviour
  • Saying 'no'
  • Considering ways to overcome conflict and disagreements
  • Using assertiveness moving forward
Duration: 
  • 1 day
Cost(s)
We offer excellent value and our costs include handouts, certificates and an evaluation report to prove the effectiveness of the training.